Get ahead in your personal and professional life with crowd-pleasing communication skills Packed with advice on improving verbal and non-verbal communication skills alike, Communication Essentials For Dummies is a comprehensive, approachable guide to communication no one should be without. Utilising a core range of simple skills, this friendly guide shows you how easy it is to communicate …
Emotional Intelligence was an international phenomenon, appearing on the New York Times bestseller list for over a year, and selling more than five million copies worldwide. Now, once again, Daniel Goleman presents groundbreaking work that synthesizes the latest findings in biology and brain science, revealing that we are “wired to connect,” and showing the surprisingly deep impact of …
Your Perfect Right: Assertiveness and Equality in Your Life and Relationships
The most widely recommended assertiveness training guide is now in audio! Listeners develop more effective self-expression that works in almost any setting and in all relationships, from co-workers and employers, to lovers, friends, and family. Learn what it really means to be assertive. Practical advice on dealing with difficult people, handling criticism, and expressing your feelings. Not a …
How To Deal With Difficult People: Smart Tactics for Overcoming the Problem People in Your Life
DON’T LET PROBLEM PEOPLE GET TO YOU! Whether it’s a manager who keeps moving the goal posts, an uncooperative colleague, negative friend, or critical family member, some people are just plain hard to get along with. Often, your immediate response is to shrink or sulk, become defensive or attack. But there are smarter moves to make when dealing …
This is THE ORIGINAL Say This–Not That Book! Description: Have you ever had one of those “I wish I hadn’t just said that!” moments? In “Say This, Not That,” expert communication trainer Dan O’Connor gives you the words and phrases you can use to effortlessly hit your communication target every time. With “Say This, …
Are you in business, journalism, law enforcement, or medicine? Do you face students in a classroom or criminals in a courtroom? Are you in a relationship or looking for one? Do you have children? Then you need the skills to read them like a book! I Can Read You Like a Book features a system for scanning …
Young Leaders 3.0: Stories, Insights, and Tips for Next-Generation Achievers
Young Leaders 3.0: Stories, Insights, and Tips for Next-Generation Achievers by Jason L. Ma tells the transformative stories of a diverse group of twenty-three 17-to-24-year-old exemplary young leaders. These achievers’ reflections, strategies, and personal visions–combined with distinguished college admissions, leadership, and career expert and mentor Jason Ma’s insights, success patterns seen, and actionable advice–not only help young people get …
When we fear death, we miss out on a lot of life. This book hopes to change that. While hospices care for persons in their final days, hospice is not about death. It’s all about LIFE—real, nitty-gritty, poignant, funny, challenging, and bittersweet life in all its beauty and imperfection. Those who have experienced hospice usually speak …
We live in an age of rapid change and instant communication. We also live in a Culture of Blame and Disrespect, creating a need to manage our responses to high-conflict people. A BIFF Response can be applied in any communication anywhere – online, social media, in a letter or even in person. It can be used at work, …
Get What You Really Want by Controlling the Minds of Others! No matter how much we deny it, there’s no escaping the fact that people are constantly trying to influence each other’s thoughts. Do you ever wish that others would follow your suggestions? Do you wish you had the power of persuasion? Are you …